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Guest Services Workshop

  • Saturday, Feb 10, 2018 8:30 AM - 12:00 PM EST

Sorry, this event is sold out!

Does your church struggle with reaching or keeping guests? Have your volunteers forgotten why they are showing up each week? Do you find yourself wrestling between wowing your community or simply making disciples?

If so, the Guest Services Workshop has been designed for you. This fast-paced, information-packed session will marry the why of guest services with the practical what and how of making it happen each week. Topics include:

  • Creating a guest-friendly culture

  • How to kill a toxic culture

  • Defining the vision for your guest services team

  • The Five Plumb Lines necessary to serve guests well

  • ...and more.

The Workshop has been designed with teams in mind, so load up the church van and bring your entire church staff or weekend volunteer team. 

About the facilitator:

Danny Franks is the Pastor of Guest Services at the Summit Church in North Carolina. In his role, he designs environments, casts vision, and refines processes for more than 11,000 people who attend one of the Summit's nine campuses each weekend. Since 2003 Danny has helped thousands of leaders rediscover their passion for serving guests. He writes regularly on guest services and volunteer culture in the church at

What others are saying:

“This One-Day Workshop was exactly what I needed to rejuvenate my spirit and build up my resources in order to love the people in my church and community better. Somehow the team will magically cover everything you need to hear, all while making it personable and inspiring.” – Amanda Stanton, Director of Guest Services, Calvary Church, Clearwater, FL

"The workshop was full of practical information and steps that can be adapted to any church to enhance and strengthen the Connections Ministry. The team thought of everything and gave me steps I can put into action immediately." - David Poupard, Connections Pastor, Hibernia Baptist Church, Fleming Island, Florida

"The One-Day Guest Services Workshop was a team endeavor. To be able to bring pastors, staff and volunteers to an intimate event has set up our team for success. The Workshop certainly conveys the “what and how,” but more importantly conveys the “why?” behind an effective Guest Services mindset and execution. I’ve never been to an event that helped shape our thinking framework and equipped us with vision like this one has. It was more than worthwhile investment for our team to be a part!" – Dr. Matthew Robinson, Connections Pastor, First Baptist Church, Orlando, FL

Workshop Registration (Group of 12) SOLD OUT
Workshop Registration (Group of 25) SOLD OUT

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